As a live music fan, I am duty-bound to hate Ticketmaster (a.k.a. Ticketbastard). I’ve been railing against their ridiculous fees for years, and doing everything I can to avoid them – which usually involves a trip to the venue box office during the limited hours that it’s open.
But now the cavalry is on the way to help – the Taylor Swift Army. Because hell hath no fury like a Swiftie scorned (they learned from TS herself… just listen to her lyrics).
The Taylor Ticketmaster debacle might finally break up the Live Nation/Ticketmaster monopoly – a merger that never should’ve been allowed to happen in the first place. (Hmm, combining the largest artist management and venue company with the company that sells tickets to shows… what could possibly go wrong?)
I’m not against for-profit businesses making a profit. But I am against profiteering. And when the various and sundry “fees” for a ticket wind up adding an additional 50% to the price, that seems really excessive to me.
The Royal Crescent Mob reunion shows are a Exhibit A.
[Music-heavy sidebar – feel free to skip ahead if you’re not into that sort of thing – Hi Kelly! The Royal Crescent Mob was a punk/funk band from Columbus, Ohio – their heyday was the late 80s/early 90s. They disbanded in 1994, but are reuniting to play two shows in December — one in Columbus and one in the Cincy area — as cancer research fundraisers, because three members of the band have been impacted by cancer.
With drummer Carlton Smith recently diagnosed with brain cancer (Glioblastoma), singer David Ellison, recently treated for Prostate Cancer and the loss of guitarist B’s wife, Cincinnati Attorney, Sallee Fry in May, 2022, to Pancreatic Cancer, the four band members, decided there is no time like the present to celebrate life and revel in the joy of playing music together and the healing spirit music embodies in the human soul.]
Same band, similar venues in Columbus and Cincinnati on consecutive nights. The Columbus show tickets sales are through TicketWeb (a company that is dedicated to working with independent venues and promoters). Face value of the ticket is $30. TicketWeb service fees add another $7.95… and the fees are clearly shown on the site.
Meanwhile the Cincy show (it’s actually in Northern Kentucky) is a Ticketbastard show… Face value of the ticket is $30, but fees add $14.45 to the price tag… and the fees are hidden unless you know to click on the tiny carat symbol by the price.
“Service fee”… “facility charge” (keep in mind Live Nation/Ticketmaster owns a lot of these venues)… “order processing fee”… they just make up names for the various line items to make it seem like it’s not all going into their pockets. Don’t be fooled!
But the fees for a club show are chump change compared to the large venue shows like T-Swizzle and Bruce Springsteen. For a Bruce arena show in Columbus, the Ticketbastard “service fee” on a $518 ticket is a whopping $76.65. Oh, and don’t forget that order processing fee of $6. $82.65 for Ticketmaster to perform the same services that they were willing to do for a paltry $14.45 for a club show. Talk about paying the cost to
be see the Boss!
How does Ticketmaster get away with it? You don’t need a top hat and monocle to see the answer:
Apparently the Justice Department has been investigating Live Nation. I say it’s long overdue.
They claim the investigation predates the Taylor fiasco, but Taylor’s travails will certainly add a bright, hot spotlight to the investigation. Ticketmaster has been ripping off customers for years… something music fans know “all too well.”